New Orders
Shipping on all products across India is free. New orders are shipped within 2 business days from Gurgaon. It usually takes 2 - 4 days for delivery.
Returns
To initiate a return, please email us at hello@malako-india.com or call/WhatsApp at +91-9810768825.
Our return/exchange policy lasts until 48 hours after you have received the order.
Items must be unused and in the same condition that you received them. They must also be in the original packaging.
We accept returns only if the product received is damaged or incorrect.
For exchange, the shipping fee is applicable as per actual freight charges.
After inspecting the returned items, we will refund the amount to your source account or in the form of store credits as per your request.
Non-Returnable Items
Due to health and safety concerns, we do not accept returns of:
- Pillows
- Blankets and Comforters
- Towels
Support
For support, please write to us at: hello@malako-india.com.
